Cookies Policy
Effective Date: 19 March 2026
This Cookies Policy explains how IVF FELLOW uses cookies and similar tracking technologies on our website and secure portals. It explains what these technologies are, why we use them, and your rights to control our use of them.
1. What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website owner (in this case, IVF FELLOW) are called "first-party cookies". Cookies set by parties other than the website owner are called "third-party cookies". Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., interactive content, analytics, and security).
2. How We Use Cookies
Because we operate highly secure Patient (B2C) and Clinic (B2B) portals, our primary use of cookies is for security, session management, and ensuring the smooth operation of our services. We do not use cookies for aggressive advertising or cross-site tracking.
3. Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for you to browse the website and use its features, such as accessing secure areas of the Patient and Clinic portals. Without these cookies, services like secure login, prescription uploads, and session continuity cannot be provided. They cannot be disabled.
Security Cookies (Cloudflare Turnstile)
We use Cloudflare Turnstile to protect our forms and login areas from bots and malicious activity. These cookies are strictly necessary to verify that you are a human user and to maintain the security of our medical facilitation platform.
Performance & Analytics Cookies
These cookies collect information about how you use our website, for instance, which pages you go to most often. This data may be used to help optimize our website and make it easier for you to navigate. These cookies do not collect information that identifies you personally.
4. Third-Party Cookies
In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the service and deliver secure functionality.
Key third-party providers include:
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Cloudflare: For DDoS protection, bot mitigation (Turnstile), and global content delivery optimization.
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Viva Wallet: When redirected to their secure payment gateway, they may place their own necessary session cookies to process your transaction safely.
5. Managing Your Preferences
You have the right to decide whether to accept or reject non-essential cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Banner that appears upon your first visit.
Additionally, you can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas (especially the secure portals) may be severely restricted.
For further details on how we protect your data, please review our Privacy Policy.